Apps are taking longer than usual to load

Community Beginner ,
Jul 11, 2022 Jul 11, 2022

Copy link to clipboard

Copied

This is an existing installation, has worked for a long time.

1-Now when starting Cloud I get the message "Apps are taking longer than usual to load".

2-I have tried the listed fix steps down to and including Uninstalling the cloud.

    Even tried the Cloud repair option, didn't work.

3-When uninstalling Cloud got the message there are still apps defined to the cloud.

    Assuming it is LR & PS.

4-When attempting uninstall of LR or PS it calls the Cloud

    and Im back to step 1 above.

This is where I need some help. 

EMAIL REMOVED

In advance thanks.

Neal

 

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Views

39

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 12, 2022 Jul 12, 2022

Copy link to clipboard

Copied

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 12, 2022 Jul 12, 2022

Copy link to clipboard

Copied

LATEST

Hi there,

Sorry for the trouble. In addition to the expert's suggestion above, have you considered changing your internet connection or internet browser?

Let us know.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines