Apps tab missing from Creative Cloud Desktop

[cault]

Hello and thanks in advance for any help you can provide.

I'm running Creative Cloud on Mac OS 10.9.5. A couple days ago I updated several of the apps through the Creative Cloud Desktop app in the menu bar. The apps updated and they all seem to run fine, but now the Apps tab is missing altogether from the CC Desktop Window, and it's even missing from the CC Desktop preferences. (Please see the screenshots.) Also, when I click on the "Install Adobe Apps" button in the CC Desktop window, nothing happens.

I've un-installed -> re-downloaded -> re-installed CC Desktop several times, along with trying some of the other troubleshooting suggestions I've found here on the Adobe site, such as:

• restarting the computer
• logging out of CC Desktop then back in again
• deleting the opm.db file
• deleting the CoreSync folder
• deleting the AdobeAAMDetect plugin

Nothing seems to fix it. As I mentioned, the applications all seem to running fine, but I'd like to know that CC Desktop is functioning as intended and keeping me up to date. Any other suggestions?

Thanks again...

[oxenjo300]

really thanks for this solution you found. I have the same issue and this solve my problem.

[keithb48614815]

My xml file had 2 false indicators as our updates were being pushed out by IT. Both had to be set to True before it would work and return the Apps tab but it did, so thank you big time!

[EBW12]

When I try to edit ServiceConfig.xml file, I save and it says Access Denied. Any help?

[EBW12]

Edit: Was trying the thing to make the Apps panel appear.

[John Waller]

That's an issue with permissions in your Windows operating system.

https://support.microsoft.com/en-au/help/2623670/access-denied-or-other-errors-when-you-access-or-wo...

[shawn_starc]

Instead of this we can also try with by changing the name of OOBE folder?