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Arobephotoshop download credit card

New Here ,
Aug 29, 2023 Aug 29, 2023

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Good morning, I hope I'm in the right forum!
Two weeks ago I tried to download Adobephotoshop cc from this site, I completed all the steps and entered my credit card details. When I had to download the application, it showed me a Text with an inscription that says based on your IP address in Germany, the application cannot be downloaded, and then I left it. Now I check my account, they have withdrawn 59.48 Euro without offering me the service, so I could not download Adobephotoshop. What do you think has happened to you? and do you have any ideas where i should report it as a case?
Thank you for any suggestions!

Roland Hoxha

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Community Expert ,
Aug 29, 2023 Aug 29, 2023

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert ,
Aug 29, 2023 Aug 29, 2023

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Agree with kglad to install the Creative Cloud desktop app and go through it to access Photoshop.

You can check in Photoshop is listed in your Adobe account at:

https://account.adobe.com/products 

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