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Associating my Behance account to a new Adobe ID

Community Beginner ,
Oct 27, 2019 Oct 27, 2019

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Hi,

 

I had to change my Adobe ID account bacuase I moved to another country and it was the only solution to change the billing country. Now the problem is my Behance profile is associated with the old Adobe ID. How can I associate my Behance account with the new Adobe ID account?

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correct answers 1 Correct answer

Community Expert , Oct 27, 2019 Oct 27, 2019

Contact the Behance Help Desk.

https://help.behance.net/

 

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Community Expert ,
Oct 27, 2019 Oct 27, 2019

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Contact the Behance Help Desk.

https://help.behance.net/

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jan 11, 2022 Jan 11, 2022

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Hello Nancy,
I am currently trying to change my Adobe ID from my Behance and Adobe Portfolio but help desk is far from helping. They are saying they cannot help with that any longer. But system is asking a code from customer service and customer service telling me that they are not providing anything anymore. Is there any way to change Adobe ID to another one?

Related help topic: https://help.behance.net/hc/en-us/articles/204484914-Guide-Change-Or-Update-Your-Adobe-ID


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Community Expert ,
Jan 11, 2022 Jan 11, 2022

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@Can.E,

Adobe Customer Care cannot help you with Behance or Portfolio.  That's not their wheelhouse.

 

Behance technical support can be reached below:

https://help.behance.net/

 

Adobe Portfolio support is here:

 https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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