Associating my Behance account to a new Adobe ID

[Muhammad_Yassin]

Hi,

I had to change my Adobe ID account bacuase I moved to another country and it was the only solution to change the billing country. Now the problem is my Behance profile is associated with the old Adobe ID. How can I associate my Behance account with the new Adobe ID account?

[Nancy OShea · Accepted solution]

Contact the Behance Help Desk.

https://help.behance.net/

[Can.E]

Hello Nancy,
I am currently trying to change my Adobe ID from my Behance and Adobe Portfolio but help desk is far from helping. They are saying they cannot help with that any longer. But system is asking a code from customer service and customer service telling me that they are not providing anything anymore. Is there any way to change Adobe ID to another one?

Related help topic: https://help.behance.net/hc/en-us/articles/204484914-Guide-Change-Or-Update-Your-Adobe-ID

Thanks

[Nancy OShea]

@Can.E,

Adobe Customer Care cannot help you with Behance or Portfolio.  That's not their wheelhouse.

Behance technical support can be reached below:

https://help.behance.net/

Adobe Portfolio support is here:

 https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

[MchelleDiamond]

Hi Mohammad, Did you get it right because I have the exact same problem.

[kglad]

@MchelleDiamond 

https://help.myportfolio.com/hc/en-us/articles/10872890414235-Migrate-Adobe-Portfolio-sites-to-anoth...

[Muhammad Yassin · Accepted solution]

Hi Mchelle, If you're asking about associating your Behnace account with a new Adobe ID, You can do it by going to your Behance account settings > Account information > Edit this Adobe ID

[MichelleDiamond]

Hi Mohammad, I tried but it tells me the account is in use so I cant change it. Obviously because I have a new ID so in effect have 2 accounts

[MichelleDiamond]

Hi Mohammed. I got it right!! 🙂

[kglad]

@MichelleDiamond 

good to hear.