Audution CC annoying pop-up

[Synthoras]

I recently bought the monthly subscription to Adobe Creative Cloud. It's good and everything, but now the desktop app opens up all the time and this pop-up appears. No matter what I click it will go into the v11.1, does something and disappears. This is cyclical, it never ends.

Help plz XD

Edit: I have un-installed it and it STILL pops up. I am going crazy.

[kglad]

restart your computer and check to see if you have au 12.1 installed and au 11.1.1 installing.

[Synthoras]

I don't have audition installed at all.

[kglad]

did you restart and then check both file system and cc app?

[Synthoras]

what do you mean by file system?

[kglad]

use your file explorer (eg, win explorer) to check c>program files>adobe>adobe audition <version>

[Synthoras]

I went with the file explorer and deleted EVERY single file containing the word 'audition' in it from both hard disks. Even the hidden files and folders. It still pops up. I am going crazy.

[kglad]

you should take an introductory course to windows computing.  you have (or will have) much greater problems than you're describing here and the problem you're describing here may have been caused by previous missteps you took.

if that's the first time you've ever deleted executable files on your computer, you may be able to repair the damage by retrieving all the deleted files from your trash folder.

if that's not the first time you delete executable files from your windows computer, sooner or later you should (in the following order):

1. take that course

2. reformat your hard drive

3. reinstall windows

4. reinstall all your executable programs

[Synthoras]

I only deleted the ones regarding Adobe. I don't have the program installed on my Adobe Creative Cloud so all those files were probably just a leftover of previous installations. I never do this, but in this case I tried the extreme.

Since the Adobe app never removed them, I did. I know that you shouldn't mess with .exe files, but this thing makes no sense to me.

Apart from "taking the course" and "formatting", is there any other constructive help you could give me? It's still prompting me the same thing.

[kglad]

you could try a clean install of cc:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials