I have got iPhone pro max ( replacement new one ) and I can't access my authentication app, its state " unable to register "
when I deactivate and reactive - no joy .. any idea why ?
(Message Edited By Moderator to include image)
1 Correct answer
Hi
I think I found it.
I looked at your screen shot again and it's "authenticator", not "authentication" — minor, but I couldn't find it the first time.
It's a Google app for two-step identification.
https://apps.apple.com/us/app/google-authenticator/id388497605
I have two factor identification for Adobe that I set up here after signing into my account: https://account.adobe.com/security
It's in the PW & Security tab. If you do it this way, you won't need the Google App.
~ Jane
4
Replies
Hi
I think I found it.
I looked at your screen shot again and it's "authenticator", not "authentication" — minor, but I couldn't find it the first time.
It's a Google app for two-step identification.
https://apps.apple.com/us/app/google-authenticator/id388497605
I have two factor identification for Adobe that I set up here after signing into my account: https://account.adobe.com/security
It's in the PW & Security tab. If you do it this way, you won't need the Google App.
~ Jane
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