Behance account no longer active

New Here ,
Nov 29, 2019 Nov 29, 2019

Copy link to clipboard

Copied

Hi everyone! Hoping to get some help on this, cause I'm so confused. 

 

So, I just upgraded my Adobe account from a free user to a creative cloud user. Unfortunately, that change has potentially deleted all my active profiles (behance). When I tried logging into my Behance account, the system seems to assume that I'm a brand new user, because I have no access to my old messages, old profile preferences, moodboards, appreciations etc. The old account seems to be nonexistent. 

 

Has anyone experienced this before, if so, how do I get the old account/preferences/messages etc back? Please and thanks

Views

174

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

Hi, I have experienced the same issue. Have you resolved this?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

Not supported here, you need to go here for Behance help https://help.behance.net/hc/en-us

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

LATEST

Log-in with your old Behance ID & password. 

Behance is a separate FREE service.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines