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Hi,
I just downloaded and installed adobe photoshop on my macbook pro 16 inches. When i open it, it opens and after a few seconds there is a blank screen and whole mac goes blank. Later it opens. I have observed one more proble ie; i feel it alters my settings. I have attached a video with the regards below.
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BLANK Cloud Screen https://community.adobe.com/t5/Get-Started/Cloud-Desktop-App-is-blank/td-p/5316273
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
>macbook pro 16 inches
That size information really does not help anyone answer your question
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/...
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-ne...
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Hi,
I mentioned the size, if anyone having the same model is facing the same issue. I feel my settings are getting altered when there is a blank screen. I have also attached a video regarding the same.
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Please Remove the Attached Mov file and post it to some Video Sharing site, like UTube, and then post a public link to it.