Bought a creative cloud lisence but cannot use premium products. need help!!!!

New Here ,
Sep 23, 2021 Sep 23, 2021

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I need some help with the activation of my adobe product. I bought a key for the creative cloud suite and activated it. But when i login to the creative cloud app it tells me that i dont have any active license activated. So the only thing i can do is run a trail for lets say seven days. I can not make use of the license i payed for.

 

Is there anyone who can help me solve this problem?

 

Here  is a link with an image of my license

 

<image showing serial number removed>

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LEGEND ,
Sep 23, 2021 Sep 23, 2021

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Your image has been removed, but please let us know about the plan you purchased.

Was it a subscription plan, or one time payment?

What was the cost (may I ask)?

Where did you buy?

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Adobe Community Professional ,
Sep 23, 2021 Sep 23, 2021

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