I bought a subscription to Creative Cloud a few days ago, and things have been working fine. Today I get a pop up that says I have ) days left on a trial, gives me the option of another free trial, and prompts me to buy the product. The program still works, but I want the pop up to go away, and I'm afraid at some point it will stop working. What am I supposed to do?
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I do not want the product I did not know I was buying it. When you go to a car dealership if you take a test drive dose not mean the car is purchased.
>did not know I was buying it
Why did you think you were asked to enter your payment information?
This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
- or by telephone https://helpx.adobe.com/contact/phone.html
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
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the terms of car test drives vary, but that's irrelevant. why are you posting something in a thread that's more than 7 years old and unrelated to your complaint?