Bought product. Now being told I need to buy it again.

[cassienbeyer]

I bought a subscription to Creative Cloud a few days ago, and things have been working fine.  Today I get a pop up that says I have ) days left on a trial, gives me the option of another free trial, and prompts me to buy the product.  The program still works, but I want the pop up to go away, and I'm afraid at some point it will stop working.  What am I supposed to do?

[kglad · Accepted solution]

sign out and then back in to your cc desktop app using the same adobe id used to pay for your subscription, Sign out, Sign in | Creative Cloud Desktop app

[Norman24091221x584]

I do not want the product I did not know I was buying it.  When you go to a car dealership if you take a test drive dose not mean the car is purchased.

[John T Smith]

>did not know I was buying it

Why did you think you were asked to enter your payment information?

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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[kglad]

the terms of car test drives vary, but that's irrelevant. why are you posting something in a thread that's more than 7 years old and unrelated to your complaint?