My company has a busines subscription for Adobe Acrobat Reader DC, which I have been using without any issues. However, today when I tried to use it, only the basic tools are accessible. When I go to my account, Adobe prompts me to use the free trial of the program. I confirmed with HR that I am still on the subscription, so I don't know what the problem is. Has anyone else had this issue?
I don't know what Human Resources has to do with computer software.
1. Open CC Desktop App. 2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date." 3. Click on your Avatar again. 4. Sign-out of Creative Cloud. 5. Close all apps. 6. Restart your computer. 7. Open CC Desktop app. 8. Click your Avatar. 9. Sign-in with your company ID and password.
Failing that contact your IT dept for assistance.
Nancy O'Shea, Product User & Community Expert Alt-Web Design & Publishing ~ Web : Print : Graphics : Media