Can my subscription plan be reactivated

[w0mbat3]

My student subscription plan was cancelled without notification by Adobe. I was not notified of repeated payment failures in December by e-mail, unlike what customer service claimed. Customer service's solution was for me to sign up for a new plan. Surprise! The offer that I bought my original plan on is no longer available so I will have to pay more for a new plan and this is on me because...Adobe did not bill me for my plan and then cancelled it? My banking history does not show any attempts for billing from Adobe so I am puzzled about the attempt to bill every 7 days as claimed by customer service. I simply want my original plan to be reactivated so that I can continue working on my project.

[AxelMatt]

Sorry, but this is a public forum, not the link to Adobe support and  we can't help with that specific problem

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