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Can't Create Password

New Here ,
Sep 04, 2018 Sep 04, 2018

Our School recently got Creative Cloud for us so we can use all the products at home for free.

We got an e-mail with a link to create an account, by setting out name and password. But!

NO MATTER WHAT password I set, it ALWAYS says that it doesn't meet the parameters (both lower and upper case letters, at least one number, at least 8 characters and be different from our name).

Please help and thank you.

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Creative Cloud
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correct answers 1 Correct answer

New Here , Sep 05, 2018 Sep 05, 2018

I have fugured it out. Turns out that the conditions for the password (at least in my language) were incorrectly written. It said that you need a number OR a symbol. But!

YOU NEED BOTH A NUMBER AND A SYMBOL (such as #&_@? etc.)

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Community Expert ,
Sep 04, 2018 Sep 04, 2018

Have you created a hard enough password yet?

For example, (but don't use this one)

QwErTy12345

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Sep 05, 2018 Sep 05, 2018

I have fugured it out. Turns out that the conditions for the password (at least in my language) were incorrectly written. It said that you need a number OR a symbol. But!

YOU NEED BOTH A NUMBER AND A SYMBOL (such as #&_@? etc.)

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Community Expert ,
Sep 05, 2018 Sep 05, 2018
LATEST

Could you please tell us the language in witch the instructions have been written?

ABAMBO | Hard- and Software Engineer | Photographer
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