Can't download Photoshop CC 2022

New Here ,
Dec 22, 2021 Dec 22, 2021

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Hi, I can't download from Creative clooud, I tried to download several times, but it always fails, says that Adobe's servers are not available, error code 113. But my internet works fine and without interruptions. What should I do, please tell me

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Community Expert ,
Dec 23, 2021 Dec 23, 2021

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New Here ,
Dec 23, 2021 Dec 23, 2021

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Unable to reach Adobe servers sometimes due to your firewall or  antivirus software.

If you r win 10 system, plz try to shut them down or add adobe on the whitelist..

Hope it can help.

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Community Expert ,
Dec 23, 2021 Dec 23, 2021

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Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html



Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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