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can't download premiere pro

giacomo_2301
New Here ,
Jan 11, 2025 Jan 11, 2025

i've bought premiere pro and photoshop, but i cant download them because a message telling me to uptade my system appears. i have no pending updates, and i've read all the minimum requirements and i think i have all of them. i have an asus tuf a15. thanks 

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correct answers 1 Correct answer

Ann Bens Community Expert
Community Expert , Jan 11, 2025 Jan 11, 2025

Sign out, reboot, sign in.

If that does not work use a different browser.

Some browsers are known to give issues.

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Ann Bens Community Expert
Community Expert ,
Jan 11, 2025 Jan 11, 2025

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kglad Community Expert
Community Expert ,
Jan 30, 2025 Jan 30, 2025
LATEST

check your specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

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