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Can't find adobe XD

New Here ,
Nov 30, 2023 Nov 30, 2023

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Hi there, I'm trying to get Adobe XD to work on my class projects but I can't seem to find it I checked to see if my plan comes with it and it shows it does what can I do to fix it?

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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contact your plan admin, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

 

========================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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@Justin27529880kvvv 

 

Try this link if you don't have a teams or managed account:

https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

 

Note that Adobe XD is in "maintenance mode". Read this page for more information.

https://helpx.adobe.com/support/xd.html

 

Here is the forum for Adobe XD if you have questions:

https://community.adobe.com/t5/adobe-xd/ct-p/ct-xd

We want to remind you that Adobe XD continues to be in maintenance mode. This means that we’re not investing in ongoing development or shipping new features within the product. We will continue to support existing customers by addressing bugs and updating any security or privacy needs while in maintenance mode.

 

Jane

 

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Adobe Employee ,
Dec 01, 2023 Dec 01, 2023

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Hi @Justin27529880kvvv,

We do not see any active subscription associated with this email address. I'd recommend contacting your admin(if this is a student teacher's subscription) to get this checked.

Please do not share your private or confidential info here since this is a public forum. If you have any doubts, please feel free to start a private chat session with our support team here.

Let us know if you have any other questions.

Regards,

Shivangi

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