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I keep getting an error when trying to install Acrobat DC. I've restarted the laptop, and only have Creative Cloud Desktop open.
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Adobe Acrobat DC 20.13.20074.0 Adobe Acrobat\Setup.exe_20.013.20074 ----------- ERROR: DW071: ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603 -------------------------------------------------------------------------------------
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Hi,
Thank you for posting your query here and sorry to hear about the trouble you are facing.
Please Open Windows Task Manager (for Windows computer ) or Mac Activity Monitor (for a Mac) and close all Adobe processes like Creative Cloud, CLibrary, CCXProcess, Adobe Update Service, Adobe Genuine Software Service, Adobe Acrobat Update Service, AcroTray etc.
Also please try a system restart and try downloading Acrobat Pro DC from the Direct download link: https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html
Hope this helps.