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Can't install Adobe because of password [Mac computer]

New Here ,
May 05, 2020 May 05, 2020

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I have been trying to download creative cloud, photoshop and some other apps and I just can't get pass the "enter your password".  I have changed my password, I am super confused.  Can anyone help me.  

 

I am running OS Catalina

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Creative Cloud , Installation , New user

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correct answers 1 Correct answer

Community Expert , May 05, 2020 May 05, 2020

For any other Mac users who are confused, that is your Mac asking for your COMPUTER password to prove that you have permission to install programs

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New Here ,
May 05, 2020 May 05, 2020

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Nevermind, I figured it out. 

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New Here ,
Jan 17, 2022 Jan 17, 2022

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how? what did you do?

 

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LEGEND ,
Jan 17, 2022 Jan 17, 2022

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What we already said: when you install ANYTHING it asks for your computer password. It isn't asking for your Adobe password.

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Community Expert ,
May 05, 2020 May 05, 2020

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For any other Mac users who are confused, that is your Mac asking for your COMPUTER password to prove that you have permission to install programs

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines