Can't install InDesign

New Here ,
Nov 28, 2021 Nov 28, 2021

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I'm trying to install InDesign on my second iMac (Late 2012, running Catalina 10.5.7). I have it running on my main (much newer) iMac already, along with Photoshop, Acrobat, Illustrator, etc.

 

I can easily enough install Creative Cloud, along with all the other apps I need, but InDesign simply doesn't appear in the list of available apps on Creative Cloud. If I go to the main InDesign webpage and click "download" there, the installer downloads, which takes me to Creative Cloud, and then.... nothing happens.

 

I have tried logging out and restarting, I have tried reinstalling everything, I have tried whatever the "Limited Access Repair Tool" is (I get an orange warning pop up about Limited Access), but nothing seems to work.

 

I feel like I'm missing something obvious, but I can't work out what is wrong!

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Creative Cloud , Installation

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correct answers 1 Correct answer

New Here , Nov 28, 2021 Nov 28, 2021

Now solved! I uninstalled/deleted everything and ran the Creative Cloud Cleaner tool:

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Nov 28, 2021 Nov 28, 2021

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Now solved! I uninstalled/deleted everything and ran the Creative Cloud Cleaner tool:

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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