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Can't install on external drive [Branched from 2016 topic.]

Community Beginner ,
Feb 03, 2023 Feb 03, 2023

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Hi, 
i had the same question. but the way you describe it doesn't work. Creative Cloud doesn't accept when I change the Install location for Applications to the external SSD hard disk. why? and is there any other solution? my amcbook storage is full due to and I just bought a new external hard disk by LaCie.

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LEGEND , Feb 06, 2023 Feb 06, 2023

Yes but I don't believe applications can run properly from an ExFAT drive. it must be a Mac format.

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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@Dominik28188785hus6 

 

if mac, what file system on the external drive?

how much free space is on your os drive?

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Community Beginner ,
Feb 05, 2023 Feb 05, 2023

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Hi @kglad 
The file system on the external drive is exFAT
and my os drive has 145 GB of free space  (now, after I put the media data to the external SSD)

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Community Expert ,
Feb 05, 2023 Feb 05, 2023

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copy and paste here a screenshot of the cc desktop app install location setting.

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Community Beginner ,
Feb 05, 2023 Feb 05, 2023

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Community Beginner ,
Feb 05, 2023 Feb 05, 2023

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and this happens when I choose the external hard disc

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Community Expert ,
Feb 05, 2023 Feb 05, 2023

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you can't install to the root of any drive.

 

and in the future don't use insert photo, again copy and paste.

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Community Expert ,
Feb 05, 2023 Feb 05, 2023

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If you're out of primary hard disk space, you need a new computer.  See the system requirements below and keep in mind that these are minimum requirements. You'll likely need additional HD space for operating system + all other apps you use.

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Feb 06, 2023 Feb 06, 2023

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Thank you Nancy, but that's why I asked if its possible to install adobe applications on an external hard drive. So far it didn't worked in the CC settings, although I didn't try to use the root of the external (as speculated by @kglad ), instead folders I already created. Or does it needs partition of the external in order to change the Install location for Applications?

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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@Lumigraphics found the problem: macs can't execute apps on exfat formatted drives.  they can read/write to those drives, but not run programs.

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LEGEND ,
Feb 06, 2023 Feb 06, 2023

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Yes, but the apps are pretty small, compared to everything else. You will need to change some settings and you'll still need lots of space on the system drive. I agree with Nancy: you need a bigger drive. Unfortunately, the basic configuration of PCs/Macs isn't enough for designers.

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LEGEND ,
Feb 06, 2023 Feb 06, 2023

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You may need to format that external drive as HFS Extended or APFS to install software on it. ExFAT is a Windows format.

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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@Lumigraphics 

 

macs can read/write to exfat drives, too.

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LEGEND ,
Feb 06, 2023 Feb 06, 2023

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Yes but I don't believe applications can run properly from an ExFAT drive. it must be a Mac format.

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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ah.  thanks for that. i didn't know.

 

i did some research and found this, 

 

The external drive must be formatted in some Apple/Mac Filesystem like HFS+ or APFS. If you try to run those external apps from an exFAT or some other non-Apple/non-Mac file system, macOS will complain about a "corrupt or broken" app, even though the app itself would be totally fine.

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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Installation on compatible format externals still requires ample primary hard disk space to download and unpack the program files before they are moved to the external.  

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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