Thank you for the reply, but I got it figured out thanks to the chat customer support. Turns out I had to change settings in the windows internet options.
Ofcourse, go to windows internet options, security, custom level, and then enable 'active scripting'.
Not sure if it's okay to leave that enabled, but it won't go back to being disabled for me.
thank you for that info.
for others, one way to access the needed panel is to:
open your control panel > network and internet > internet options > click the security tab > click custom and towards the bottom 5th of the resulting list find Scription/Active Scripting and enable it as shown below.