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Can't install Photosop elements 12: Error message:(97F81AF-0E47-DC99-A01F-C8B3B9A1E18E) HRESULT: 0x800736FD Can you help me, please?

Guest
Sep 21, 2014 Sep 21, 2014

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Hello, I can't install Photoshop Elements 12, same error message every time.. Can someone help me, please?

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LEGEND ,
Sep 21, 2014 Sep 21, 2014

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Without proper system information and other details nobody can say anything. That hash value by itself is toatlly meaningless without some context.

Mylenium

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Guest
Sep 21, 2014 Sep 21, 2014

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Hallo, thanks for answering.

so here the OS I am working on: Windows 7 Pro 64 bit.

I have enough space on my computer. I've already installed Photoshop Elements 12 on my second computer and everything went fine during the installation.

I've bought a cd-box from Adobe.

Sincerely,

cmoi02

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New Here ,
Mar 31, 2024 Mar 31, 2024

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Exactly the same problem in trying to install PSE 9 on Windows 11 Pro 64 bits !

I have forced the setup program to run in Win 7 compatibilty mode, and I have diabled the memory integrity protection, but the installation fails with the same message as above !

 

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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that's an os error.

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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