Can't install Premiere Pro + After Effects (Error Code: 183)

[Martin25967776hsn2]

I have Photoshop, Illustrator and Xd installed on my brand new Macbook Pro 14" (2022 model). However, installing Premiere Pro and After Effects does not work and returns Error Code: 183.

I have tried installing Rosetta 2, rebooting, uninstalling Creative Cloud, and shutting down various processes, including CCXProcess.

Premiere Pro log:

Exit Code: 183
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 3 warnings(s) 

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobePremierePro22AllTrial', version:22.5.0.62
FATAL: Error occurred in install of package (Name: AdobePremierePro22AllTrial Version: 22.5.0.62). Error code: '183'
ERROR: launchedTaskWithLaunchPath. Exception while fetching terminationStatus
WARN: Attempt to register application "/Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/Frameworks/PhotoshopServer.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePremierePro22AllTrial', version:22.5.0.62
WARN: Unable to run program "/Library/Application Support/Adobe/Keyfiles/Premiere Pro/22.0/CustomHooks/dvaPlistGen2016"
-------------------------------------------------------------------------------------

After Effects log:

Exit Code: 183
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 3 warnings(s) 

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobeAfterEffects22AllTrial', version:22.6.0.64
FATAL: Error occurred in install of package (Name: AdobeAfterEffects22AllTrial Version: 22.6.0.64). Error code: '183'
ERROR: launchedTaskWithLaunchPath. Exception while fetching terminationStatus
WARN: Attempt to register application "/Applications/Adobe After Effects 2022/Plug-ins/Format/ProImport/Pro Import AE.plugin/Contents/Resources/Automatic Duck.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobeAfterEffects22AllTrial', version:22.6.0.64
WARN: Unable to run program "/Library/Application Support/Adobe/Keyfiles/AfterEffects/22/CustomHooks/dvaPlistGen2016"
-------------------------------------------------------------------------------------

I am at a loss at this point as I cannot figure out what else to do.

[Kevin-Monahan]

Hi Martin,

Sorry. Does this help at all? https://helpx.adobe.com/download-install/kb/fix-error-183.html

Thanks,

Kevin

[Martin25967776hsn2]

Hello Kevin,

Unfortunately, this did not solve my issue. For the record, I should mention that I have a fresh install of the latest version of MacOS. I have tried removing all CC content on my computer, to no avail.

[Kevin-Monahan]

Sorry, Martin. Yes, I've heard that the doc is not working for everyone. I'll investigate. In the meantime, you may want to chat with our agents to get direct troubleshooting advice. Here is the link: https://helpx.adobe.com/contact.html

Thanks,
Kevin

[Anna Maria26059843w3ma]

Hi! I had this problem aswell. Installing rosetta 2 fixed it for some reason. I am still not running PP in rosetta mode but it allowed me to install PP via Creative Cloud. Give it a try! 🙂

[loperaio]

Same problem here, installing Rosetta 2 fixedi it.

Thanks!

[Nikita26180203v4wo]

Have the same issue with PP and AE. Can't fix it.

[Nikita26180203v4wo]

upd. Adobe CC cleaner resolved my problem