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Can't launch any apps in the Adobe CC

New Here ,
Jul 24, 2018 Jul 24, 2018

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I subscribed this morning and chose only a few of the apps @ !I really needed to download now. But it remained in "waiting" stage for even those few, never getting beyond 5 percent.

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jul 24, 2018 Jul 24, 2018

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

if you've done that and all downloads hang around 5%, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

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Community Expert ,
Jul 24, 2018 Jul 24, 2018

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install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

if you've done that and all downloads hang around 5%, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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