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I've installed Premiere Eelemts 15 and want to registrate my license. I get the message there is no internet, but I have internet as ususal. What can be wrong?
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Premiere Elements of course. 🙂
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TLS 1.2 is required https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
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But I don't use a browser for it, it is in the the software when I start.
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It uses your default browser.
What is your operating system?
Which browser?
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Windows 10 + Google Chrome
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See if anything here helps:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Where did you obtain PR Elements 15? It's very old and Adobe hasn't sold that version for several years.
https://helpx.adobe.com/download-install/using/activate-elements.html
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I bought it 4 years ago. I use it once a year so it's okay for me. But now I reinstalled my computer, so I need the do the registration again.
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Turn off Firewall and Anti-Virus and see if that helps.
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Nothing works till now. I get the message there is no internet connection.
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I found the solution:
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See this help article:
Tips on Resolving Connection Errors
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Yes, there I found it.