Can't Unistall OLD Adobe programs, MAC?

[CCSAN]

"Localized files could not be loaded. Please reinstall this application to solve the problem." Error 11

OS X Yosemite 10.10.5

Our work computer has an issue with Adobe 2015 programs no longer opening and can't find a way to just get them off. We've tried to install CC apps since on the the MAC and it won't allow it because of the old programs on there, which aren't even working and we just get that error message. 

Is it because the programs were installed with a disk? The original disks can't be located at this time. I've already tried the cleaner tool and a former worker resorted to throwing the icons in the trash but they are still in launchpad. I decided to bring them back to the desktop. All this happened before I had access to this computer so I'm not sure of all that was done and why it's like this.

[kglad · Accepted solution]

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

[CCSAN]

Ok I'll give it a try and thanks to you and anyone else ahead of time!

[kglad]

you're welcome.

[CCSAN]

I wanted to update that I was able to recover the old applications by restoring from an earlier point and version of the MAC.

Unfortunately, I tried to update the computer late in 2019 and it broke....For good. So much for that.

[kglad]

if you have a current subscription, what are you now trying to do and what problem are you having?