cancel my subscripition

New Here ,
Oct 28, 2018 Oct 28, 2018

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i want to cancel my subscription

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correct answers 1 Correct answer

Adobe Community Professional , Oct 28, 2018 Oct 28, 2018

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Adobe Community Professional ,
Oct 28, 2018 Oct 28, 2018

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New Here ,
Sep 29, 2021 Sep 29, 2021

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I want to cancel my subscription 

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New Here ,
Feb 09, 2022 Feb 09, 2022

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Me too! I need assistance to cancel my "subscription". I tried using the free trial, now I am being billed. I want it stopped immediately. But it wont allow me to. I keep getting notified that I have insufficient funds to let the payment go through. And that is how it will remain. I will not be charged for trying out a "free trial". 

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Adobe Community Professional ,
Feb 09, 2022 Feb 09, 2022

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Please take a look here: 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

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