Cancel subscription

[omarl64319553]

Long story short: in 2017 I started a CC subscription, then I canceled it at the last month of the subscription year. Now, a few days ago I paid again another monthly subscription and I want to cancel (it's been 7 days now) but I don't know if this counts as a RENEWAL, since in the site states that renewals don't get refunds. and if it's so, it just charges me the first month?

thanks

[kglad]

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

[Nancy OShea]

If your old subscription was canceled in 2018, there is nothing to renew.

Log-in to your Adobe Account to see what your current subscription status is.

Adobe Account

If you need further help to cancel a new subscription, contact customer care via online chat.

Contact Customer Care