Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Cancelation fee for PDF?

New Here ,
Jan 30, 2019 Jan 30, 2019

I canceled my PDF editor and was charged a $32 fee. I am not aware of agreeing to this when I tried to cancel before and was offered an extension of the product. I use photoshop but can find an alternate at github or anywhere else. If my account is charged I will surely cancel photoshop and avoid adobe in the future.

Thank you

TOPICS
Creative Cloud
296
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 30, 2019 Jan 30, 2019

It is really hard to miss the fact that you are agreeing to a contract

LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

Translate
Community Expert ,
Jan 30, 2019 Jan 30, 2019

It is really hard to miss the fact that you are agreeing to a contract

LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 31, 2019 Jan 31, 2019
LATEST

I'm sorry about that. A subscription per month would not have resulted in an early termination fee. But that one is more expensive as you commit only on a per month basis. It would, however, not be fair, if people would take the discount for the commitment on a year and still could cancel any time.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines