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canceling your order

New Here ,
Jan 28, 2019 Jan 28, 2019

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I'd like to cance my order for Cloud membership, how should I do that?

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Creative Cloud

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Community Expert ,
Jan 28, 2019 Jan 28, 2019

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Community Expert ,
Jan 28, 2019 Jan 28, 2019

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You login into your Adobe id (www.adobe.com) and go to "Manage Account". You go to your plan you want to cancel and push "Manage Plan". You will have a "cancel" button there.

Please be aware that if you are on an annual plan and you cancel in the middle of the plan, you need to pay early termination fee.

If you do not find a "Cancel button" then Contact Customer Care .

In my account, on the right bottom corner there is an Icon to facilitate contact to Adobe. I do  not know, however, if that has been deployed by now generally:

ABAMBO | Hard- and Software Engineer | Photographer

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