Copy link to clipboard
Copied
Hello,
My subscription was cancelled yesterday due to unpaid invoice.
While I was in the midle of Africa my creditcard was blocked and
last week i've got back in denmark and solved the problem,
but it takes time until I receive my new credit card.
Could i get an invoice so I can transfer the amount from my acount?
Hi,
This is a community forum, so we do not have access to your billing information. You can access payment and billing under "Manage Plan" in your Adobe ID account (Adobe Account​). If you need additional details about payment, contact Adobe directly via chat or phone: Contact Customer Care​.
Please let us know if you have any other questions, and we'll do our best to help.
Copy link to clipboard
Copied
Hi,
This is a community forum, so we do not have access to your billing information. You can access payment and billing under "Manage Plan" in your Adobe ID account (Adobe Account​). If you need additional details about payment, contact Adobe directly via chat or phone: Contact Customer Care​.
Please let us know if you have any other questions, and we'll do our best to help.