Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Cancelled subscription

New Here ,
Sep 23, 2018 Sep 23, 2018

Copy link to clipboard

Copied

Hello,

My subscription was cancelled yesterday due to unpaid invoice.

While I was in the midle of Africa my creditcard was blocked and

last week i've got back in denmark and solved the problem,

but it takes time until I receive my new credit card.

Could i get an invoice so I can transfer the amount from my acount?

TOPICS
Creative Cloud

Views

263
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Enthusiast , Sep 23, 2018 Sep 23, 2018

Hi,

This is a community forum, so we do not have access to your billing information. You can access payment and billing under "Manage Plan" in your Adobe ID account (Adobe Account​). If you need additional details about payment, contact Adobe directly via chat or phone: Contact Customer Care​.

Please let us know if you have any other questions, and we'll do our best to help.

Votes

Translate
Enthusiast ,
Sep 23, 2018 Sep 23, 2018

Copy link to clipboard

Copied

LATEST

Hi,

This is a community forum, so we do not have access to your billing information. You can access payment and billing under "Manage Plan" in your Adobe ID account (Adobe Account​). If you need additional details about payment, contact Adobe directly via chat or phone: Contact Customer Care​.

Please let us know if you have any other questions, and we'll do our best to help.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines