Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Cancelling Acrobat Pro DC

New Here ,
Feb 14, 2019 Feb 14, 2019

I am trying to cancel my Acrobat Pro DC subscription but it says "You'll be able to manage your plan shortly" even though it said its 7 day free trial and cancel anytime.

Please help, thank you!

TOPICS
Creative Cloud
674
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 14, 2019 Feb 14, 2019

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 14, 2019 Feb 14, 2019

Moving this query to Adobe Creative Cloud​ community.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 14, 2019 Feb 14, 2019
LATEST

Hi there,

Your subscription for Acrobat DC is cancelled & closed.

^Ani

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines