Cancelling my adobe monthly subscriptions

[hoyanli0206]

Hi people,

I have been trying to cancel my monthly subscriptions, in which i have registered the account a year ago as a student user (One-year contract). Lately, i attempted to cancel my subscription before the renewal of contract (15/112018). Yet, when i followed the instructions on the website, it turned out to be a loop and none of the subscriptions were available on my account. What should i do?

[Ned Murphy · Accepted solution]

How to cancel your Adobe Creative Cloud plan or membership

If all else fails...

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...