Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

cannot access creative cloud or www.adobe.com

New Here ,
May 13, 2019 May 13, 2019

Hi All, I am in Sudan at the moment. I cannot acess creative cloud or the adobe website or Lightroom. I get error codes. My account is paid up to date. any ideas?

TOPICS
Creative Cloud
248
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 13, 2019 May 13, 2019

What error codes are you getting?


Is your connection behind a firewall that could be blocking certain sites?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 13, 2019 May 13, 2019
LATEST

Hello pixelfox

You may try to connect your machine with an open network and check. You can also try to open adobe.com on your mobile and check if that is working.

Thanks,

Nikhil Gupta

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines