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Cannot install photoshop no matter what

New Here ,
Sep 30, 2022 Sep 30, 2022

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Hello, every time i try to install Photoshop i get an error 176, even tho i am not installing the software on a network drive. My drivers are up to date, I can install any other software (Lightroom, Premiere, After Effects,..) without that issue, I can install Photoshop on my laptop but not on my desktop and I tried to install Photoshop on C: , D: and E: without success.

I'm using latest version of Windows 11 btw but i did have the same problem with older versions.

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Creative Cloud , Installation

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correct answers 1 Correct answer

Community Expert , Sep 30, 2022 Sep 30, 2022

per @John T Smith's link, you need to use the cleaner or manually delete one of the adobe folders.  at this point:



uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

m

...

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New Here ,
Sep 30, 2022 Sep 30, 2022

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I also tried to uninstall Creative Cloud and all the methods implying to delete folders and still cant install Photoshop.

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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per @John T Smith's link, you need to use the cleaner or manually delete one of the adobe folders.  at this point:



uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

make sure  C:\Program Files (x86)\Common Files\Adobe is empty or deleted

repair all ms visual c++ versions that can be repaired.

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials 

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New Here ,
Sep 30, 2022 Sep 30, 2022

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It worked thank you !

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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you're welcome.

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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