Cannot log in to open Premiere Pro

[Hugo H.0D4D]

Does anyone have the same problem?

[John T Smith]

Some things to do, and more information needed for someone to help...
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-ques...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/87892...
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-P...

[Ann Bens]

FAQ: What information should I provide when asking a question

Please do not write in capital letters. Considered shouting and difficult to read for some folks.

[Kevin-Monahan]

<fixed the all caps>

Kevin

[Kevin-Monahan]

Hi Hugo,

​​​​​​​Sorry about that. Visit https://account.adobe.com/ to make sure your license is not expired or showing warnings. If that checks out, check the firewall settings to make sure no ports are blocked. If you are still having issues, kindly return and we'll troubleshoot.

Thanks,
Kevin