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cannot open apps without wifi

Explorer ,
Feb 24, 2019 Feb 24, 2019

I have been having intermittent issues while travelling, where I cannot access the apps without an internet connection.  This often happens after only a day or two without wifi and I want to know why Adobe is locking me out of the apps that I pay for on a yearly basis (and have been doing so for 3 years Now)??????

I expect to able to use the apps with or without an internet connection!!!  Especially if I've only been disconnected for a day or two.  I pay a yearly subscription so in reality I should be able to use my apps for up to 90 days without connecting to the internet. 

Give me what I'm paying for Adobe.  This is theft pure and simple and I am sick of it.

Fix it and tell me when it's done.

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Creative Cloud
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Community Expert ,
Feb 24, 2019 Feb 24, 2019
LATEST

You need to contact Adobe each 99 days for a short period (2 or 3 minutes are enough) to keep on with your subscription on a PC that is otherwise disconnected from the net. If there is a shorter period, I would suspect a program « cleaning-up » files and touching the authorization files or I would suspect a problem with your computer clock. Obviously the clock should be correct and should not be reset during the period, just to avoid Adobe programs to suspect fraude.

ABAMBO | Hard- and Software Engineer | Photographer
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