Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

cannot open apps without wifi

Explorer ,
Feb 24, 2019 Feb 24, 2019

Copy link to clipboard

Copied

I have been having intermittent issues while travelling, where I cannot access the apps without an internet connection.  This often happens after only a day or two without wifi and I want to know why Adobe is locking me out of the apps that I pay for on a yearly basis (and have been doing so for 3 years Now)??????

I expect to able to use the apps with or without an internet connection!!!  Especially if I've only been disconnected for a day or two.  I pay a yearly subscription so in reality I should be able to use my apps for up to 90 days without connecting to the internet. 

Give me what I'm paying for Adobe.  This is theft pure and simple and I am sick of it.

Fix it and tell me when it's done.

TOPICS
Creative Cloud

Views

197
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2019 Feb 24, 2019

Copy link to clipboard

Copied

LATEST

You need to contact Adobe each 99 days for a short period (2 or 3 minutes are enough) to keep on with your subscription on a PC that is otherwise disconnected from the net. If there is a shorter period, I would suspect a program « cleaning-up » files and touching the authorization files or I would suspect a problem with your computer clock. Obviously the clock should be correct and should not be reset during the period, just to avoid Adobe programs to suspect fraude.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines