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Cannot save files - Adobe CC - HELP, Please.

New Here ,
May 22, 2018 May 22, 2018

Hello, I have searched prior questions an cannot find a string for this. All of a sudden, I cannot save files any longer. I noticed that my Creative Cloud File folder keeps defaulting to "read only" and I have changed it numerous times. I don't know if this has anything to do with it, but I'm suspect.

I receive two different errors while trying to save and I have not been able to determine a pattern of when each of the errors applies. It seems random.

I am losing my mind on this as I have not been able to edit/save files for 4 days. Please, please, please help me....

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Creative Cloud
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correct answers 1 Correct answer

Guide , May 22, 2018 May 22, 2018

Hi,

May be a sync problem. Disable and enable sync:

Image result for disable sync adobe creative cloud

Then on files menu ,disable it and enable it again .

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New Here ,
May 22, 2018 May 22, 2018

By the way, I am the Administrator of my laptop and permissions (to my knowledge, have not changed). OS Win 10 64-bit if that helps. Please let me know if more info is needed. Thank you!

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Guide ,
May 22, 2018 May 22, 2018

Hi,

May be a sync problem. Disable and enable sync:

Image result for disable sync adobe creative cloud

Then on files menu ,disable it and enable it again .

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New Here ,
May 22, 2018 May 22, 2018

Yes! Thank you so much! This worked beautifully and I'm back up & running. Eternally grateful!

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Guide ,
May 22, 2018 May 22, 2018
LATEST

You're welcome .Don't forget to put it as correct answer .

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