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Cannot uninstall Creative Cloud from Mac even though all CC app removed

Explorer ,
Aug 07, 2018 Aug 07, 2018

I have the CS6 Versions of Photoshop and Illustrator installed on my Mac.  I then installed Illustrator CC trial to see if I want to upgrade.  I don't want to upgrade but now I have all of this CC junk taking up disk space and hogging memory, power and CPU cycles.  I want CC completely gone.  But the Uninstall Creative Cloud app says that it cannot complete because there are still Adobe apps installed that need it.

I would rather not have to uninstall CS6, but if that is necessary I would like to know (and so I can completely terminate my decades long abusive  relationship with Adobe and just use Sketch and Affinity instead).

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Creative Cloud
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correct answers 1 Correct answer

Explorer , Aug 07, 2018 Aug 07, 2018

The Cleaner Util unexpectedly removed my legacy installations of CS6.  That was not what I wanted.  But it does make leaving Adobe for Affinity a whole lot easier. 

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Adobe Employee ,
Aug 07, 2018 Aug 07, 2018

Hi Niblettes,

As you have mentioned you would like to uninstall and remove CC app and its related folders from your machine, please follow the steps given in the below screenshot:

After this use the CC cleaner tool to make sure everything is removed: Use the Creative Cloud Cleaner Tool to solve installation problems

Let us know if this helps.

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Explorer ,
Aug 07, 2018 Aug 07, 2018

You realize that unless the links are optional you have provided instructions that are impossible to follow?

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Explorer ,
Aug 07, 2018 Aug 07, 2018
LATEST

The Cleaner Util unexpectedly removed my legacy installations of CS6.  That was not what I wanted.  But it does make leaving Adobe for Affinity a whole lot easier. 

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