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cant download anything

New Here ,
Aug 14, 2020 Aug 14, 2020

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Ive gotten the account from school, and although i had a similar trouble trying to download the creative cloud app, i legitametaly cannot find a way to doanload any of the apps. The only apps i really need for the class were photoshop, premiere pro and after affects, and no matter how hard i tried i would always get error code 113, saying it couldnt connect to adobe servers, but my wifis good. After a while i tried to see if any of the other apps would download, and none of them did, pls help.

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Creative Cloud , Installation , New user

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Community Expert ,
Aug 14, 2020 Aug 14, 2020

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Try turning off the firewall.

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New Here ,
Aug 16, 2020 Aug 16, 2020

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i tried that and it still says the same error

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Community Expert ,
Aug 16, 2020 Aug 16, 2020

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Is your operating system up to date?

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New Here ,
Aug 17, 2020 Aug 17, 2020

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i just updated it to the latest it could be and its still the same error

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Community Expert ,
Aug 17, 2020 Aug 17, 2020

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New Here ,
Aug 18, 2020 Aug 18, 2020

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when i do that it asks me to contact my administrator.

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