CANT FIND PURCHASED AUDITION AND PHOTOSHOP

New Here ,
Mar 06, 2022 Mar 06, 2022

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I HAVE RECEIVED EMAILS FROM ADOBE WITH ACCESS TO PHOTOSHOP AND AUDITION GIVEN FROM MY COMPANY, BUT I CANNOT ACCESS THEM, THEY DONT SHOW ON CREATIVE CLOUD, HEP PLZ!

 

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Activation , Creative Cloud , Installation

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Adobe Community Professional ,
Mar 06, 2022 Mar 06, 2022

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When you have a subscription

-sign in to your account with your ID and password
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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Adobe Community Professional ,
Mar 06, 2022 Mar 06, 2022

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Are you signing in with the email address associated with the account?

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Adobe Community Professional ,
Mar 06, 2022 Mar 06, 2022

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LATEST

ALL CAPS is shouting.  Please don't shout at people on the web. 

 

Contact your employer's or school's IT dept.  They must give you proper access to those apps before you can use them.

 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with the ID and password provided to you by your IT dept.

 

 

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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