Cant install adobe XD

[yorimoon]

When i click the download option it tells me that the app is downloading and that adobe cc will open where i can install it, but after adobe cc opens nothing happens and there is no where i can see my dowloads or apps on the desktop version of adobe cc (windows 10),

this is the page it takes me to;

Screenshot - fe17a5fcf03e4bce106aee060628f96b - Gyazo

[Nancy OShea]

Do you have all the latest updates for Win10 Creators Update (64-bit)?

Does your computer meet the system requirements to run XD + Creative Cloud + your OS + all other software & utilities?

• Adobe Creative Cloud system requirements
• Adobe XD System requirements

[yorimoon]

yes i reach all the necessary requirements

[Nancy OShea]

Please open Creative Cloud desktop app.  Click the 3 dots icon and select  Preferences from the menu.

Under the General Tab, which version of Creative Cloud desktop app do you have?

[yorimoon]

Screenshot - aab96b6d1e42ca0a9a81aaf329122698 - Gyazo​

the same version as you

[Nancy OShea · Accepted solution]

OK.  See this help article.

Apps tab missing from the Creative Cloud desktop app

[David__B]

Moving to Creative Cloud Download & Install forum