Cant install Creative cloud!

[holmesshanea]

Cant install Creative cloud!  Installation fails with error 72

I read and tried every suggestion i could find on community forum and google

All these steps do not solve the issue

Logged into windows as an administrator
Run installer as an administrator

Followed the following:

Cause: Group Policy is enabled

https://helpx.adobe.com/creative-cloud/kb/Error-code-42-or-72-when-installing-or-updating-Creative-C...

Use the Creative Cloud Cleaner Tool to solve installation problems

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html#topic-2

Is there anything else we can do. We have spent an entire half day trying to install this program.  IT SHOULD NOT BE THAT HARD!

Shane

[Peru Bob]

What are your full computer specs?

[holmesshanea]

It is an i7 , 12 gb RAM

[Peru Bob]

• What operating system? 
• Tell us about your computer hardware. Be especially certain to tell us about your OS, CPU, RAM, GPU (make, model, driver version), any third-party I/O hardware (e.g., AJA, Blackmagic) and the type of media drives you are using.

• What is your hard drive setup (how many, what kind, what is on each, and how full)?