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Cant Update Credit Card, Cant Reach Customer Service on the Weekend :(

Explorer ,
Dec 15, 2018 Dec 15, 2018

So I needed to update my credit card as the old one expired... I've updated it but it will not take, what's the deal?

No options for email or tickets under support (can't wrap my head around that)

Chat is closed, Phone help is closed... so are we just out of luck on the weekends? I was under the impression that Adobe had 24/7 support. A company of your size and worth should have 24/7 support.

Come on Adobe... step up.

(frustrated) Frank

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Community Expert ,
Dec 15, 2018 Dec 15, 2018
LATEST

try a different browser both to update your cc details and, if unsuccessful, to contact support.

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