CC Apps aren't Responding

[rell126]

Just as of today, InDesign, Illustrator and Photoshop all 2024 aren't responding/opening.

I have a MacBook Pro with 32GB Ram and 4TB of memory. I'm using Sonoma v 14.5 and all apps are up to date.

Please help , I have a lot of artwork to get done 😔

[kglad · Accepted solution]

uninstall your beta apps using the cc desktop app, uninstall the problem apps, restart your computer and install the apps, not betas.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[rell126]

Thank you so much. That worked. So, I'm assuming that means there are issues with the Beta versions? I did enjoy the retype beta though. 

[kglad]

correct, there was a problem. i think it's fixed and therefore i think you can reinstall the betas.

but waiting a bit would be safer

[rell126]

Great news! I think I'll wait until I'm desperate to use it next 😉 Thanks again.

[kglad]

you're welcome