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CC Cloud Nightmare

Explorer ,
Jan 24, 2022 Jan 24, 2022

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Win 10 - 32 GB Ram - Amd Ryzen 5 - NVIDIA GTX 1070 - enough HHD space

I have a problem with CC Cloud and the Apps. As sonn as I install CC Cloud and sign in all Apss get closed. When I sing in With an App CC Cloud crashes.

I have tried tech support 5 times and they tried all the same solution. I have been promissed Senior Support - but never got it. I'm paying for something I can not use and I can not work,

I have uninstall and removed all the Adobe Apps with the "Adobe Creative Cloud Cleaner App Tool" and I have cleaned out the Registry from all Adobe junk. It did not work. 

I don't know what to do anymore.

As soon  as open open www.adobe.com and sign in I can install the apps and they run. But then it forces me to install the CC cloud desktop and the Apps will open for like 5 seconds and then close. Also, the the same time the CC Cloud Desktop will close too.

Any ideas would be helpfull - especially since the Adobe Tech Support can not resolve the issue. After w hile get give up and tell me that they will give the case to Senior Tech Support - but I never hear from them.

 

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Community Expert ,
Jan 24, 2022 Jan 24, 2022

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Make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Also make sure Windows is up to date.

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