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CC Installation doesn't work, new MacBook Pro

New Here ,
Oct 29, 2021 Oct 29, 2021

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I've just bought a new MacBook Pro (Apple M1 Pro) and used the Migration Assistant to transfer all my files from my previous Mac. It worked fine but then Adobe didn't allow me to sign in again, so I uninstalled all the apps, including CC and reinstalled. I'm getting the following error and cannot do anything else. Any ideas how to fix it?

 

Screenshot 2021-10-30 at 01.01.30.png

 

 

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Creative Cloud, Installation

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Adobe Community Professional ,
Oct 30, 2021 Oct 30, 2021

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Try cleaning any possible remains of the old CC installation by using the 'Creative Cloud Cleaner tool':


Make sure to follow the steps outlined on that site before you run the Creative Cloud Cleaner tool to avoid potential data loss. If done, restart your Mac and try installing again.

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