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CC reinstalls every day! Sometimes up to three times a day! Why????

Explorer ,
Apr 25, 2022 Apr 25, 2022

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Every time I use Photoshop, Creative Cloud has to reinstall. I have lost hours of work if I haven't remembered to constantly save. This can't be right. Please, is there a solution to this? 

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Community Expert ,
Apr 25, 2022 Apr 25, 2022

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What operating system? Are you installing on the system drive? Do you have security or "cleaner" software running?

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Explorer ,
May 03, 2022 May 03, 2022

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Thank you for asking. I'm on a Mac and upgraded to Monterey version 12.3.1 to try and solve the problem. I have also deleted my security programme to try and sort it but to no avail. Colourwheel still spins and reinstalling every time I use Adobe. 

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Community Expert ,
May 03, 2022 May 03, 2022

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Get the CC Cleaner app from Adobe, that will remove all traces of Adobe software.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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