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Changed billing info, now I can't open any CC apps 'cuz it's says my account is not valid

New Here ,
Jan 20, 2019 Jan 20, 2019

Our company had a new credit card so we had to change the credit card number at the billing options. Now the adobe CC products tell me our account is expired and I can't open any apps.

Please help with a quick solutions, since we're very depended on the adobe products.

Thanks! !

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Creative Cloud
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Community Expert ,
Jan 20, 2019 Jan 20, 2019

This is a public forum, not the link to Adobe support

-other users here can't help with a credit card problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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New Here ,
Jan 21, 2019 Jan 21, 2019
LATEST

There are no QUICK SOLUTIONS. I contacted adobe today and dealt with numerous individuals in India, " Sarika, Priit, Aveett, Tannoy" and they couldn't even solve the problem. Just told me it was some kind of technical error. Aren't you glad you choose adobe?

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